Privacy Policy
ICU Eyewear collects customer information to improve your overall shopping experience with us. We respect your privacy and are committed to maintaining and using this information responsibly. Except as otherwise mentioned below, this privacy policy only addresses the use and disclosure of information we collect from you on our website. By visiting icueyewear.com you are accepting the practices described in this privacy policy.
Information we collect about you
Any personal information you provide to us on our web site is maintained in private files on our secure Web server and our internal systems. We collect information when you register or update your account, log-in, place an order, opt-in to receive our emails, shop online or request a catalog. This information may include, but is not limited to; name, email address, billing and shipping address, credit card information and phone number. If you use our "send to a friend" functionality found on all product pages, we will also collect your friend's name and email address.
How we use this information
ICU Eyewear will not sell, rent or share your email address with third parties to send you unsolicited mail.
When you place an order on icueyewear.com, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive order and shipping confirmation emails.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our web site or the public.
Our marketing emails
If you provide us with your email address either on the login page, when you register or place an order, you may automatically be added to our email list and receive marketing or promotional information from us. If you do not wish to receive ICU Eyewear marketing emails, you may opt-out by clicking on the unsubscribe link found at the bottom of all ICU Eyewear marketing emails. You may also email customer relations at info@icueyewear.com or call 1-800-442-8393. You can also request removal via postal mail by writing to:
ICU Eyewear Customer Relations
625 DuBois Street, Suite H
San Rafael, CA 94940
Please be aware that it can take up to 20 business days to remove you from our marketing email lists. If you opt-out from our marketing emails, you will continue to receive order and shipping confirmation emails and all other emails relating to your order(s).
Your icueyewear.com account
Personal information relating to you and your order history is only available to you if you provide the correct password that you create. After providing your password, you can may edit or delete your information at any time through the "my account" page.
If you forget your password, you may request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register.
Cookies and web beacons
Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. We use cookies to recognize you and your preferences to make shopping easier and provide you with a customized experience on our web site. ICU Eyewear places a unique user ID number on your cookie which allows us to access information that will improve your shopping experience, such as holding items in your shopping bag. We also use cookies to track traffic to different parts of our web site in order to make improvements and optimize your shopping experience.
If you do not wish to have a cookie on your system, you may set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions.
Web beacons are small strings of code that are placed in a web page. They are sometimes called "clear GIF's" (Graphics Interchange Format) or "pixel tags". Web beacons are most often used in conjunction with cookies to monitor activity on our web site. When you visit a particular web page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies, the web beacon will only detect an anonymous web site visit.
Security
The security of your information is very important to us. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:
- The "http" in the web address will be replaced by "https"
While we implement these and other security measures on our site, please note that 100% security is not always possible.
Security
ICU Eyewear may update our privacy policy from time to time and our use of the information we collect is subject to the terms of the privacy policy then in effect. Whenever we make a change, we will post the updated policy at this site and we encourage you to check periodically. If you have any questions or concerns regarding our privacy policy, please contact us:
| By email: | info@icueyewear.com |
| By phone: | 800-442-8393 |
| By fax: | 415-721-0165 |
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| By mail: | ICU Eyewear Customer Relations |
| 625 Du Bois, Suite H |
| San Rafael, CA 94901 |
Privacy policy last updated 11/27/06
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